Website and Online Subscription

Terms and Conditions for

£5 Referral Scheme

Refer a friend and get £5 off your pet’s booking when you book a minimum of four nights in the same year. When referring please include your friend’s name and dog’s name at the time of booking.

Free E-Newsletter Offers

By subscribing to the free E-newsletter you are agreeing to our privacy policy. See below. You have the right to opt out at any time, as seen at the bottom of each email or via emailing Jarvis Dog Boarding directly. Offer are subject to change and will be available for a limited time only.

New Dog Club UK Subscription Offers

Subscription offers open to new subscribers only. Direct Debit is available to UK subscribers only. If the Blog Subscription ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription. £1 of every full subscription will be donated to our chosen charity at the end of each calendar month. This excludes refunds.

Welcome Gifts

If the subscription offer includes a welcome gift, this gift is subject to availability and will be delivered separately within 28 days after your first payment has been taken. Jarvis Dog Whisperer reserves the right to supply an alternative gift of the same or higher value.  Gifts only available to subscribers on the UK mainland.

Your Subscription

Your subscription contract will be fulfilled by Jarvis Dog Whisperer, a company registered in England and Wales in Southampton, Hampshire.

If placing your order on-line when you click “Submit/Place Order” you will either see a page or receive an email if you have supplied your email address acknowledging that your order has been received successfully and is being processed, the contract between us is formed at this point. A legally binding contract is formed on the date we send you confirmation of your order with your subscription account number and payment has been taken.

You will receive this confirmation within 5 working days days by email within 72 hours if you supplied an email address.

We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect postal address or email address. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

Subscription Term

If the blog subscription ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.

We reserve the right not to fulfill and to cancel orders:

  • In the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price;
  • If we are unable to obtain payment authorisation from the issuer of your payment card

Cancellations and refunds for subscriptions

Subscriptions are charged on a monthly basis. Cancellations are permitted at any time, however refunds are only permitted within 14 days of purchase each month. After this period and we will not issue you a refund. Should you wish to cancel after the minimum term, please visit your cancellation page in your customer account or contact our customer care team in writing (see contact details below)


For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our customer services team in writing within 30 days of purchase. See contact details below. We will refund you the cost of the issues not yet issued to you at the time you notify us of your wish to cancel a 12 month subscription.

Please note that all credit card refunds will be issued in sterling via Stripe Payments. Your Credit Card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction.

Jarvis Dog Whisperer may cancel a subscription and provide a pro rata refund if it ceases to publish the relevant title for any reason. Online blog subscription prices vary from time to time and any difference in price cannot be released as a cash payment.


Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable). You either make a one-off payment for a one year subscription or make ongoing direct debit payments for any other subscription term.

If you make ongoing direct debit payments we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with 15 days notice of any such price increase.

Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.

If you are under 18 or are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking “Submit” you are confirming that you have obtained the express prior permission of the credit/debit card holder.

Personal Information

We use the personal and transactional information (e.g. name, address, e-mail address, credit card details) (“Personal Information”) you supply to us in order to fulfil your subscription order. On the online order form we will ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.
Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use.

See our GDPR Policy here.


Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable). We will store your credit card information for future purchases. If you pay through our automatic renewal service (either by Direct Debit or Credit Card) we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with 10 days notice of any such price increase.


These Terms and Conditions are subject to change.
These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.

Queries If you have any queries or comments about your subscription please contact our customer care team:

Money Back Guarantee
If you change your mind, we offer a money back guarantee within 14 days of the subscription purchase date.

Sales and Promotions
From time to time, TI Media Limited will promote discounts across its portfolio at various points during the year. These discounts only apply to the print version of the magazine, all digital and bundle versions are excluded.

For a list of our full prices, please see the ‘basic annual rates’ (BAR) quoted at the bottom of the page.

Voucher codes

Discount voucher codes can only be used online at subject to the following general terms and conditions and any other specific conditions notified to you on the issue of a discount voucher code.  To use your discount voucher code you will be required to enter its unique code at the online checkout during the purchase process. This will also confirm your agreement to these terms and conditions.

  • The discount voucher code will be valid for single use only and may not be used in conjunction with any other special offer or discount voucher code.
  • If there is more than one product in the basket, the discount will be split and applied evenly to each product.
  • For Direct Debit payments, the discount will be applied equally across subscription payments taken in the first year

When you use a discount voucher code you warrant to Jarvis Dog Whisperer that you are the duly authorised recipient of the discount voucher code and that you are using it in good faith.

If we reasonably believe that any discount voucher code is being used in breach of the relevant terms and conditions we may reject or cancel any discount voucher code and you will have no claim against us in respect of any rejection or cancellation. Jarvis Dog Whisperer reserves the right to take any further action it deems appropriate in such instances.

Amazon Affiliate Commission is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to By clicking through to any of the products listed this site will earn a commission. The price of your chosen product will not increase due to this commission. We are not liable for any result of injury from the purchase of third party products on or any other product or website.

Limitation and Liability

All offers are subject to availability and whilst stocks last. Voucher codes cannot be redeemed against daily or weekly deals,

Jarvis Dog Whisperer shall not be liable to anyone for any financial loss arising out of the refusal, cancellation or withdrawal of any discount voucher code or any failure or inability of anyone to use a discount voucher code for any reason.

Jarvis Dog Whisperer and its family, acquaintances, or any other person acting on its behalf (herein referred to as “It’s Agents”), makes no guarantees of performance on the part of Client or animal as a result of providing animal behaviour consultation and/or training online or otherwise. Client agrees that Jarvis Dog Whisperer and it’s Agents will not be held liable for any damage or loss resulting from failure of the animal to respond to any signals, commands, or cues taught to the animal by Jarvis Dog Whisperer or its Agents or resulting from counselling and advice supplied to owner of dog electronically or in person.

Client acknowledges that obedience training and behaviour modification may be an activity in which damage or injury to dog(s)animals and/or persons may occur. Client will assume full financial and moral responsibility for the actions of his/her dog(s). Client further acknowledges that dog(s) or animals may be exposed to a variety of environmental conditions which include, but are not limited to, vehicular travel, interaction with people and other animals, exposure to adverse weather, and exposure to areas with crowds and all types of traffic.

Client agrees that he/she, his/her heirs, assignees and legal representatives will not make claim against, sue, or attach the property of Jarvis Dog Whisperer or its Agents for injury or damage done to or by dog(s) resulting from action or negligence, however caused, by Jarvis Dog Whisperer or Its Agents. Client forever releases Jarvis Dog Whisperer and Its Agents from any and all liability and demands which Client, his/her heirs, assignees and legal representatives may have or may hereafter have for injury or damage to or by animals or dog(s), and assume all risks of training or online advice thereof.

Digital Subscriptions Terms & Conditions
When purchasing a Digital Subscription through Jarvis Dog Boarding you must follow the simple instructions shown in the receipt page in order to activate your subscription. Once signed in to your membership area, blog issues will be available to access.

Terms of Use
1. These User Terms
1.1 In accordance with the following user terms (‘User Terms’) and, Jarvis Dog Whisperer, its subcontractors, agents, and/or representatives grants you as an authorised user (‘Authorised User’ or ‘you’) of this TI Media Limited Web Site (‘Web Site’) certain rights (as set out below) and in return you agree to perform certain obligations.
1.2 Please read these User Terms carefully. They are a legal document and, by your continued use of the Web Site, you agree to be bound by these User Terms. In particular, you agree that you have read and understood the following Clauses:- Clause 6: Your Responsibilities Clause 7: Consent to use Your Personal Information. Clause 8: Limitation of Liability .
1.3 If you do not agree with these User Terms and do not wish to be bound by them, please exit this Web Site and do not use the Web Site in the future.
1.4 If you purchase any services from an Jarvis Dog Whisperer online store on this Web Site (“On-Line Store”), your purchase will be subject to the TI Media Limited’s Subscription Terms displayed in the On-Line Store. Purchases other than from the online store or made via links from the On-Line Store to other Merchants (as defined in Clause 1.5) will be in accordance with Clause 1.5.
1.5 The goods and services (“Merchandise”) which may be purchased by you from companies other than Jarvis Dog Whisperer (“Merchants”) via third parties and/or third party web sites linked to this Web Site including without limitation co-branded websites are subject to separate terms and conditions between you and the applicable Merchant. You acknowledge that the applicable Merchant (and not Jarvis Dog Whisperer) is solely responsible for the legal fulfilment of orders for such Merchandise and for its quality, suitability and fitness for purpose. You also acknowledge that the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Web Site or the Merchant’s web sites is solely your choice. Any disputes or questions relating to the Merchandise shall be directed to the Merchant in question and you acknowledge that Jarvis Dog Whisperer shall have no responsibility, obligations or liability in relation to the Merchandise.
2. Licence to Use Material on Web Site
2.1 Jarvis Dog Whisperer grants to you a personal and exclusive use material on the Web Site. It is illegal to share content from Jarvis Dog Whisperer online subscriptions with any persons not registered as a monthly or yearly paid subscriber.
2.2 You are entitled to access, download and transmit (for the purposes expressly permitted in these User Terms) and store the Jarvis Dog Whisperer Material for your own personal, non-commercial use provided that you do not:
2.2.1 Remove any notices relating to the ownership of copyright or other Intellectual Property Rights (as defined in Clause 3.1 below) in the Jarvis Dog Whisperer Material;
2.2.2 Modify, translate, reverse engineer, reproduce, decompile, disassemble (except as expressly permitted by law) or create derivative works of any of the Jarvis Dog Whisperer Material;
2.2.3 Rent, lease, sub-licence, loan, copy or give or transfer any rights in the Jarvis Dog Whisperer Material in any form, to any person or entity without the prior written consent of Jarvis Dog Whisperer.
3. Ownership of Intellectual Property Rights
3.1 Notwithstanding the limited rights granted to you in accordance with Clause 2, Jarvis Dog Whisperer, or Jarvis Dog Whisperer’s suppliers, subcontractors and agents (collectively ‘Jarvis Dog Whisperer Contractors’) (as applicable) shall retain all ownership, title and interest in the intellectual property rights contained in the Jarvis Dog Whisperer Material (including but not limited to copyright, database rights, trade marks, patents, service marks, design rights (whether registerable or otherwise) know-how, trade or business names, domain names, goodwill associated with any of the foregoing and other similar rights or obligations whether registerable or not in any jurisdiction in the world (‘Intellectual Property Rights’).
3.2 You agree that any material (including any Intellectual Property Rights in such material), including but not limited to material sent via articles submitted for publication on the Web Site or in using any of the Web Site Services (“User Generated Content”) may be retained as the property of Jarvis Dog Whisperer. “Web Site Services” is defined in Clause 5.2 below. Jarvis Dog Whisperer shall have no obligations with regard to the User Generated Content to monitor the User Generated Content to ensure that it complies with applicable laws or regulations. You remain solely responsible for the User Generated Content in accordance with Clause 6.
4. Duration of User Terms and Termination
4.1 These User Terms are binding upon you immediately. You accept them by your use of this Web Site, and they will remain in force until the earlier of the following:
4.1.1 You breach any of the terms of the licence granted to you in accordance with Clause 2;
4.1.2 Jarvis Dog Whisperer terminates these User Terms by notice to you at any time in accordance with Clause 9.2; or
4.1.3 You terminate these User Terms by notice to Jarvis Dog Whisperer at any time in accordance with Clause 9.1.
4.2 In the event that these User Terms are terminated for any of the reasons stated above you agree to comply with the following obligations:
4.2.1 The licence granted to you in accordance with Clause 2 shall be terminated forthwith and you shall have no further rights to use the Jarvis Dog Whisperer Material;
4.2.2 You must delete or destroy any of the Jarvis Dog Whisperer Material stored by you in electronic or hard copy form as soon as reasonably practicable; and
4.2.3 You will have no further rights to access or use the Web Site or the Web Site Services.
5. Jarvis Dog Whisperer’s Responsibilities
5.1 Jarvis Dog Whisperer undertakes to use reasonable endeavours to prevent breaches of security of the Web Site.
5.2 Jarvis Dog Whisperer makes no representation or warranty that the Web Site or services offered via the Web Site (‘Web Site Services’) will be accessible, or useable by you or error free.
5.3 Jarvis Dog Whisperer reserves the right, without notice to you, to remove any Jarvis Dog Whisperer Material from the Web Site or to suspend or alter the operation of the Web Site or any Web Site Services, at its sole discretion or for legal or technical reasons. Jarvis Dog Whisperer will give you as much notice as possible prior to taking any of the actions described in this Clause 5.3, but prior notice may not always be feasible for a variety of reasons.
6. Your Responsibilities
6.1 You agree that you are responsible for the security and use of any user names or passwords needed to access or use the Web Site or any Web Site Services. You must take all reasonable steps to ensure that these user names and passwords are kept confidential and secure and you do not allow any unauthorised person to access the Web Site or any of the Web Site Services using your user name or password.
6.2 You agree that you will not use the Web Site or any of the Web Site Services as follows:
6.2.1 To send, receive, upload, download, store, use, distribute or publish any material that is offensive, abusive, indecent, defamatory, obscene, or in breach of any other person’s Intellectual Property Rights or breaches any obligation of confidentiality by which you are bound;
6.2.2 To send or distribute multiple unsolicited e-mails or messages (‘Spam’) or to cause any other person annoyance, inconvenience or worry; and
6.2.3 For any purposes connected to any business, including sending any unsolicited advertisements or promotional material.
6.3 You agree to indemnify Jarvis Dog Whisperer against any claims, costs, expenses or legal proceedings caused as a result of your use of the Web Site or Web Site Services in contravention of Clauses 6.1 and 6.2, further in these circumstances, Jarvis Dog Whisperer shall be entitled to treat the contravention as a material breach of these User Terms and terminate the User Terms and any access permission granted to you by TI Media Limited forthwith, without notice to you.
7. Consent to Use Your Personal Information
7.1 For the purposes of the Data Protection Act 1998, you acknowledge that in the course of registering and using this Web Site and the Web Site Services, certain personal information or data about you will be captured electronically or otherwise and transmitted to Jarvis Dog Whisperer. By accepting these User Terms, you expressly agree to transfer such personal information or data to TI Media Limited or TI Media Limited Contractors to use, store and process the personal information for the purposes of providing the services offered on this Web Site, or any other connected Jarvis Dog Whisperer Web Sites.
7.2 For the purposes of the Data Protection Act 1998, you further agree that Jarvis Dog Whisperer or an Jarvis Dog Whisperer Contractor involved in the provision of the services offered via this Web Site, may send your personal data outside of the European Economic Area for processing.
7.3 You may revoke the consents given above in Clauses 7.1 and 7.2 by giving notice to Jarvis Dog Whisperer in accordance with Clause 9.1, but in those circumstances you must exit the Web Site and will have no further rights to access the Web Site or use the Web Site Services.
7.4 For more information about the purposes for which Jarvis Dog Whisperer may use your personal information, please read Jarvis Dog Whisperer ‘s Privacy Policy displayed on this Web Site.
8. Limitation of Liability
8.1 Jarvis Dog Whisperer does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Jarvis Dog Whisperer, its employees, or Jarvis Dog Whisperer Contractors, and the remainder of this Clause 8 shall not apply to such liability.
8.2 To the extent that Jarvis Dog Whisperer is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to this Web Site or the Web Site Services, Jarvis Dog Whisperer entire liability shall be limited to £100 for any one incident or series of related incidents and up to £150 for all incidents in any period of 12 months.
8.3 TI Media Limited shall not be liable to you in contract, tort, negligence (other than fraudulent or negligent misrepresentations) or otherwise for:
8.3.1 Any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings);
8.3.2 Any loss of goodwill or reputation or behaviour of an animal;
8.3.3 Any loss of data; or
8.3.4 Any special, indirect or consequential loss.
8.4 The express terms of these User Terms are in lieu of all warranties, conditions, undertakings, terms, and obligations implied by statute, common law, usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.
8.5 The Web Site may contain links to third party web sites which are controlled and operated by parties other than Jarvis Dog Whisperer. The links will let you leave the Web Site and Jarvis Dog Whisperer is not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link on the Web Site does not imply endorsement by TI Media Limited of the linked site. If you decide to access linked third party web sites, you do so at your own risk.
9. Notices
9.1 You may send a legal notice to Jarvis Dog Whisperer, or any questions you may have concerning these User Terms by e-mail

9.2 Jarvis Dog Whisperer may send you notice by general notice on this Web Site, by e-mail to your e-mail address on record with Jarvis Dog Whisperer, or by post to the geographical address on record with TI Media Limited. Such notice will be effective if sent by e-mail or posted on the Web Site, 1 day from the date it was sent or posted on the Web Site. If sent by regular post, it will be effective 3 days after posting by TI Media Limited.
10. General
10.1 For the purposes of Clauses 1.4, 1.5, 3, 6.3, 7, 8 and 10.8 of these User Terms, Jarvis Dog Whisperer shall mean any Jarvis Dog Whisperer Group Company which means, a Jarvis Dog Whisperer subsidiary or holding company, or a subsidiary of that holding company all as defined by Section 736 of the Companies Act 1985, as amended by the Companies Act 1989
10.2 These User Terms form the entire agreement between you and Jarvis Dog Whisperer and supersede any other oral or written communications, agreements or representations with respect to your use of this Web Site and Web Site Services.
10.3 Jarvis Dog Whisperer reserves the right to add to or change the terms of these User Terms in its sole discretion without prior notice to you. All changes to the User Terms will be effective once posted on the Web Site. Jarvis Dog Whisperer will provide notice of the changes to the User Terms for 30 days after posting the amended User Terms on the Web Site. Your continued use of the Web Site or the Web Site Services following Jarvis Dog Whisperer’s posting of such changes will be regarded by Jarvis Dog Whisperer as acceptance of the amended User Terms. If you do not agree to be bound by the amended User Terms you should exit the Web Site and not access or use the Web Site in the future.
10.4 Nothing in these User Terms affects your statutory rights as a consumer.
10.5 If any part of these User Terms are held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these User Terms will not be affected.
10.6 You acknowledge that Jarvis Dog Whisperer has entered into these User Terms for its own benefit and for the benefit of each Jarvis Dog Whisperer Group Company (as defined in Clause 10.1 above) and these User Terms are intended to be enforceable by each Jarvis Dog Whisperer Group Company by virtue of the Contracts (Rights of Third Parties) Act 1999.
10.7 Subject to Clause 10.6, a person who is not a party to these User Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these User Terms but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
10.8 If Jarvis Dog Whisperer or any Jarvis Dog Whisperer Contractor is unable to perform any obligation under these User Terms because of a matter beyond its reasonable control, including (but not limited to) fire, flood, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of Jarvis Dog Whisperer or the Jarvis Dog Whisperer Contractors, neither Jarvis Dog Whisperer nor any Jarvis Dog Whisperer Contractor will have any liability for that failure to perform.
10.9 Your use of the Internet is solely at your risk and subject to all applicable laws, and Jarvis Dog Whisperer has no responsibility for any information, software, services or other materials accessed or obtained by you using the Internet.
10.10 Unless otherwise specified on this Web Site, the Jarvis Dog Whisperer Materials available on this Web Site are directed solely at those who access the Web Site from the United Kingdom. Jarvis Dog Whisperer makes no representation that any TI Media Limited Material is appropriate for use elsewhere, or available in any other locations. Those who choose to access this Web Site and the Web Site Services from any other location are solely responsible for compliance with local laws and regulations if, and to the extent, that they are applicable.
10.11 These User Terms are governed by the laws of England, and subject to the non exclusive jurisdiction of the English Courts. Subscription Terms & Conditions If you do not agree with any part of these terms and conditions do not place an order. If you have any questions please contact our customer services team



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